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EXCHANGES

Making an exchange:

  • 1. - Email us - Please email us at admin@goldenbrownthelabel.com or use our CONTACT form stating your order number and a description of your current style, size and colour and information on the style/size/colour you would like to exchange for. (please note exchanges are subject to availability).
  • 2. - Return your item - Please return your item using a traceable shipping method to:
Exchanges / Golden Brown The Label
1425 Main Arm Rd, Main Arm
NSW 2482
Australia
  • 3. - Purchase Shipping - You are required to purchase basic shipping from our website in order for us to send out your new item (we will notify you of the correct amount to purchase).
  • 4. - Return Shipping - Can be found here: return postage.

*** PLEASE NOTE: We will only send out your new exchange item once we have received your old item and you have purchased the required onward shipping.